Epoxy Vendor Selection -

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Epoxy Vendor Selection - Help and Technical Support

 

These days a flashy web site doesn't tell you if you've found a large successful epoxy vendor or a scam site trying to pull you in with slick graphics and windows. Folks that are coating experts generally aren't web pros. Only a few companies can afford to have both. Are you buying from marketing/web people or professional coating people? So how do you evaluate an epoxy web site for help, information and technical support?

1) If the site mentions coating products (like epoxies or similar coating) that they claim is 'one of a kind' with amazing properties, be very careful. Any breakthrough product or method would quickly spread through the industry and be available from multiple sources. Generally these companies are very vague about the chemistry or type of coating it is. No easy to find data or MSDS document. Dazzle without information.

2) Looking for help, support or information? Most sites offer obvious links to email or phone numbers. Make contact at night, over the weekend, or on holidays. See how long it takes them to reply to your call or email. It they want your business they should be responsive to  your call no matter when it was made. Poor pre-sale technical or sales support probably means even less support after they have your money. Chat with the person who replies to you. Do them seem to know their stuff or are they the new hire assigned to answer emails over the weekend?

3) Google or Bing the product name and company name. Established companies will be listed in multiple blogs, web sites, and personal user sites. Any company or product can have a bad review, but most should be positive and say nice things about the company and the product 's performance. Pictures are always nice. Posting pictures takes effort so these posts are sincere.

4) All products have weak points. Epoxies yellow. Many urethanes cannot be sold in California and have high amounts of smelly solvents. An honest vendor will mention the cons of any product, either on their web site, over the phone, or in their email.  Often a site will tell you more by what they don't say as opposed to what they do say.

 


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Progressive Epoxy Polymers Contact Page - CONTACT - TECH SUPPORT


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TO: info@epoxyproducts.com

Hi, I train spray painters in Queensland Australia the technical aspects of Polyurethane paint. However some people just can’t get the difference of the two major types. Polyester vs Acrylic. I would like to use your excellent discussion paper in my training as an unbiased view and give credit to author Paul Oman and your company. http://www.epoxyproducts.com/lpu.html 

 Regards --Andrew (11/14)

 

 

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WOW!  35% - 40% of all daily online or telephone orders are from existing  customers. That's an amazing 'REPEAT CUSTOMER" number.

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Paul-

After prepping, there was still some residual paint that was welded on and couldn't be removed without stripper. Since the product is designed for 'less than perfectly prepared surfaces', it didn't require messy stripping chemicals or excessive prep work.

The Aluthane has an nice aluminum sheen and cures very hard. It has a watery consistency and spreads easily. It filled pinhole size gaps, making the surface airtight. I was able to mimic the original paint scheme because of Aluthane's aluminum color. I used it as a primer and topcoat. Aluthane made my 50 year old boat look new again!

Very satisfied, Matt


Tom wrote (10/2008):

Thanks Paul; here are a few comments on the Aluthane.

I was looking for a product to use on the 4" steel pilings on a newly constructed boat house. I wanted to extend the life of the piles and the overall structure since the boathouse cost roughly $50K to build. Aluthane was recommended. At the time, the water was down around three feet from normal pool so I was able to paint roughly 4 feet of the piling that was exposed. For prep, I used a simple paint scraper to smooth off the rough, loose rust and then a wire brush. I did not put a lot of effort into preparation. Total prep time per piling was no more than 3-5 minutes. I used a 3" roller and rolled the Aluthane on. Again, very simple and quick. The Aluthane will run, so you do have to roll it on and smooth any runs with another quick roll over.

The results looked great. Basically a shiny aluminum look. When the lake came back up to pool, I kept watch for any signs of deterioration and saw none 12 months after application. The water went back down even further in the last few months, so I was able to inspect much closer and even apply the Aluthane further down the pilings. There was absolutely no rust through with 12-15 months of submersion.

The Aluthane surpassed all expectations and I now am in a wait and see mode on how long it will last before corrosion...no signs yet. I know its not advertised for submerged applications, but I can attest that it works very well for at a minimum of one year in fresh water applications. Excellent product that requires very little prep and seems to be very effective.


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TO: info@epoxyproducts.com

Hi, I train spray painters in Queensland Australia the technical aspects of Polyurethane paint. However some people just can’t get the difference of the two major types. Polyester vs Acrylic. I would like to use your excellent discussion paper in my training as an unbiased view and give credit to author Paul Oman and your company. http://www.epoxyproducts.com/lpu.html 

 Regards --Andrew (11/14)


 

 

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Paul Oman - MS. MBA

A.K.A. “Professor E. Poxy”  -- "The Old Goat"  -- "Epoxy Guru"

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Member: NACE (National Assoc. of Corrosion Engineers)

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